Resolved -
After mitigating issues with our upstream provider, the inbound and outbound SMS issues with 41411 are now resolved. 41411 short-code functionality should now be operating as expected.
May 20, 08:56 PDT
Monitoring -
Our engineers are now seeing that inbound and outbound text messages to 41411 have recovered. SMS service is now available and we are monitoring for stability.
May 20, 08:45 PDT
Update -
Our engineers continue to investigate the mobile short-code outage for 41411.
May 20, 07:51 PDT
Investigating -
Our engineers are currently investigating an issue with our 41411 SMS short code. At the moment, inbound and outbound SMS messages to 41411 are unavailable.
May 20, 07:24 PDT